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Highly recommended! A great company, run by friendly and professional people. After a worrying period of time, when the agents for my Saeco home coffee machine went into liquidation, BrewFix has risen from the ashes and offers me great peace of mind that my machine once again has service and spares back-up. They even went to far as to kindly provide me with a loan machine whilst mine was being fixed and serviced. It is certainly "difficult" (and also a bit scary) to imagine a month of not starting my day with my essential double shot of espresso in warm milk. Thank you to everyone at BrewFix who turned, what is usually a grumpy experience, into an unexpectedly pleasant one...right down to the final invoice which was a less than I was expecting....and that seldom happens in South Africa! Warm regards John
Our coffee machine was due for a service and we can report that the service at this establishment is still top-notch. We were informed of the progress of the service, given a heads-up of parts that need to be replaced and the cost of the service. What more can we say except that we are really, really happy customers! The people at Brewfix are amazing and knows what customer service is and it such a pleasure to deal with business like these (pity there are so few that get it right)... When our Saeco coffee machine broke, the ladies at Brewfix went to great lengths to help us choose the right coffee machine for us - letting us try out demo coffee machines at home, following up regularly. The machine we bought was delivered and installed as part of the shopping experience. Once again thanks for all the trouble you went through to ensure we're happy customers.
Our new SEACO coffee machine for the office space wasn’t functioning optimally but we couldn’t figure out what was causing such a good machine to produce bad coffee. Despite doing everything we could think of, the machine still wasn’t drawing a good shot. Everything tasted like dishwater. Weak, muddy, barely coffee.Bernice and the team at BrewFix were fantastic, taking it in despite us not knowing what we needed them to fix. Since the machine has come back, the directors and whole office space are very chuffed with the coffees being produced. We are quicker to go to our machine than the professional coffee shop around the corner- this is truly remarkable!Thank you BrewFix- looking forward to working with you for years to come.
Brew Fix , the go to company for your coffee machine repairs.Yes you still find these gems in this day and age,They, so unlike many out there, still believe that, without a client you have no business.The way they have set up their planning for the intake of repairs works so well. Expectations are met on the date promised.Bernice what a pleasure to deal with you, and dont forget the other ladies, they are equal to the task. I have dealt with BrewFix on two occasions, and walked away a very happy client on both occasions, so they are consistently up to the task.Ken O
I took my SAECO coffee machine into your store in Victoria Junction, as it was jammed up. I received instant, cheerful and helpful service, and walked out within about 10 mintutes with my machine in order having had it unjammed, with the service complementary to boot. Most grateful.
We received our machine in April and it has been a hit from the get go. Cant imagine the office without it now! Very helpful and amazing service from the team at BrewFix. Thank you so much!